Borderless Access Private Limited is a Company engaged in the business of
collecting research data from consumer that it recruits and maintains across
various countries in the world. Borderless Access Pvt. Ltd. - (hereinafter
referred to as the “Company” ) has created this privacy statement in order to
demonstrate our firm commitment towards information privacy and privacy
regulations as applicable under various local and international
MDforLives is Borderless Access proprietary website through which it
conducts all of its surveys and rewards it panellists in the form of
The impending privacy statement discloses the
Company's information gathering and dissemination practices. It is important for
you (for the purpose of this privacy statement, the term “you”, “your” shall
construe to mean the Data subject who is voluntarily
registering himself or herself on the mdforlives website) to understand what
information we collect about you during your visit to the mdforlives website and
while participating in a survey. This privacy statement
would also give you a detailed understanding about the way your information is
processed after we receive a consent from you to opt in for passive measurement
and installing of a particular “meter” on your device
by our third party vendor (please refer the “security of personal information”
clause to know more about the way Borderless Access treats the security of your
on MDforLives website and its partner in case of opt in, either through online,
on device surveys or passive measurement enabled through meter in case opted in
and any other information that is collected by MDforLives.
Borderless Access shall wherever applicable provides specific purpose and
requests for your consent. To access the services that we offer, you are
generally required to register in this mdforlives website and you
may later on choose to establish which form of services you intend to access. In
these situations, if you choose to withhold any personal data requested by us,
it may not be possible for you to gain access to certain
parts of the site and for us to respond to your queries in a detailed manner.
However, you would be eligible to access other parts of our services apart from
those that you have consented to not go ahead with.
mobile application from Borderless Access allows panellists to take surveys they
are eligible for and also provides information regarding points earned and their
redemption. In addition, the app, after obtaining
user opt in, in partnership with our third party, also has the capability of
passively capturing mobile behavioural data through its meter installed on your
device and sending it across to cloud based servers located
on the Microsoft Azure platform. The installation and collection of behavioural
data through the third party meter is restricted in various jurisdictions and is
applicable for information that you choose to disclose
over our android platform in a constricted manner. The capturing of behavioural
data is not applicable to any data subject located outside the Indian
There may be certain aspects of this policy
which may be applicable to you only if you are residing/a part of or a citizen
of the European Union and hence If you are an individual who is planning to take
part in our surveys from the European Union, then you
are required to keep us informed about the same since you would be subject to
additional data protection rights if you are operating from the European Union
as per the GDPR. You may write to us to inform the specifics
of your association with the EU by reaching out to us at firstname.lastname@example.org.
Following paragraphs detail out the nature of the data captured and passive
measurement techniques and our corresponding privacy policies related to the
any information that relates to a natural person, or related to the metered
device which either directly or indirectly, in combination
with other information available or is likely to be available , is capable of
identifying such person or such device.”
Information Collection and Use:
We generally do not
collect personally identifiable information about you in an automated manner
except when the information is collected about you through the deployment of
cookies in which case , the date and time of your visit to the website; the web
address, or URL, you’re on; technical information about
the IP address, browser and the operating system you use; and if you logged into
mdforlives.com through your user ID would be captured by our systems , You may
at any time choose to exercise an option of selecting
the information to be shared with us in an explicit manner by ticking the
categories of information that you wish to share with us. For example, if you
submit an inquiry to us, sign up on the website or ask for
our newsletters on www.mdforlives.com, you may be asked to provide certain
information such as your contact details (name, e-mail address, company, etc.).
We would only provide you with informative information and
new features about our products in future In the event of you choosing an option
which would enable us to provide you with such additional features. We will not
sell or rent your personally identifiable information
to third parties without your consent and such consent would be explicitly taken
from you and the reason behind sharing such information would be communicated to
you in a way that you would clearly understand and
comprehend. You may specifically choose to deny us from sharing the information
with any third party and if requested, we would provide you with an undertaking
that would suggest that your information has not been
shared with any third party.
If the Company receives information about you from other sources then such
information shall be added to our website from time to time. This information
may include your behaviour towards various content posted on our
website from other sources. The inclusion of the additional data shall be done
so after informing you about the sources through which we have received your
information and whether if you are willing to provide us
with a specific consent to utilize such information.
processes your personal data for the following purposes, however the
purposes mentioned below are not exhaustive in nature and any additional way
through which your information is being processed would be specifically
informed to you:
creation of a database of individuals willing to take part in research and
you by email to invite you to take part in surveys and when permitted by
you, to send you electronic marketing communications keeping you informed
about the activities of MDforLives;
which individuals registered with MDforLives are best suited for and
therefore should be approached for specific surveys;
you with information about rewards/gifts given to you by MDforLives as a
result of your responding to survey requests;
the answers to surveys and summarizing the results;
Undertaking research surveys on behalf of third parties;
you informed and obtain your views of MDforLives’s products, services and
administration of your membership of MDforLives (if you have registered as a
and regulatory compliance;
any enquiries raised by you and other communications initiated by you in
relation to your dealings with MDforLives and any services provided by
MDforLives, or its legal entity Borderless Access Pvt. Ltd.;
- We may
also use the information you provide in aggregate form for internal business
purposes, such as generating statistics and developing marketing plans.
- We may
share or transfer such non-personally identifiable information with or to
our affiliates, licensees, agents and partners by pseudonymising your data.
addition, we may disclose any information, including personally identifiable
information, we deem necessary, in our sole discretion, to comply with any
applicable law, regulation, legal proceeding or governmental
- Please be
informed that for any and all Personal Information that is gets collected or
captured by the meter, we shall aggregate / collate it in a non-personally
identifiable manner so that the same would not remain
the Personal Information. We understand the importance of confidentiality of
the Personal Information and confirm that the Personal Information will not
be shared with any person in a personally identifiable
manner without your specific approval.
- We only
retain the personal data collected from you as long as your account is
active or otherwise for a limited period of time as long as we need to
fulfil the pruposes for which we have initially collected it,
unless otherwise required by law. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements.
- We may, if
necessary process your information on server located outside your country of
residence. Currently we are using Microsoft Azure to secure and safely store
- We may
transfer all or part of its business or assets to a third party after
receiving your consent. Your information or Personal Information may be a
part of such business or assets. Such transfer of information
may be outside your country of residence also.
We store the data for as long as it is necessary to for us to receive
information from your end, typically information associated with your account
will be kept until your account is deleted. In terms of deletion
of your data, you would be given an option of right to erasure of your
information from our database. Should you choose to exercise this option, we
would take your request into account and delete your information
from our systems.
2. Monitoring of
Telephone Calls and E-mails:
Your telephone calls and e-mails to us may be recorded and monitored for quality
control purposes. We may also intercept communications made to individual
members of staff at Borderless Access when this is required
for business purposes.
One or more "cookies" will be placed on the hard disk of the computer(s) used by
site visitors, panellists and survey takers in order to allow MDforLives to
recognize the participant when they connect to the website,
in order to facilitate the management of MDforLives, for statistical purposes
(pages consulted, date and time of consultations etc.), and to enable us to
provide the participant with surveys specifically tailored
to his / her interests. This will not affect the performance of your computer
but simply provide you with additional opportunities to receive more surveys
relevant to your interests.
Only information collected by cookies as specified in this section of our
that we do collect any personal data about visitors to the site
it is available only to MDforLives.
Site users may disable the installation of “cookies” or to delete cookies
installed by Borderless Access or its clients. To do so you should modify your
browser settings click on the help section of your Internet browser
and follow the instructions.
www.mdforlives.com records details of individual
accesses to its web pages. This information may include details of Internet
IP addresses and browser types. We use this information to provide a more
relevant user experience for you. In addition, we use your IP address to help
diagnose problems with our server, and to administer our Web
site. Access by third parties to full log files may be allowed under controlled
circumstances for the purposes of auditing. Abstracted log information not
showing individual's actual Internet addresses is provided
to third parties.
Though we make every effort to preserve your privacy, we may need to disclose
your personal information when we have a good-faith belief that such action is
necessary to comply with a judicial proceeding or a court
order or if we believe it is necessary in order to investigate, prevent or take
action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person,
violations of MDforLives site terms, or as otherwise required by law.
We may share your personal information and/or social-demographic information,
including, without limitation, a unique identification number (“UID”),
zipcode/postal code, gender, marital status, education, ethnicity/race
(where permitted by applicable law, we do not provide your information to any
third party MR companies if the data privacy laws of the country that you reside
in restricts us from doing so), employment related information,
and non-personally identifiable information on household members, with third
party sample/market research companies (individually each a “Third Party MR
Company” and collectively the “Third Party MR Companies”)
for the purpose of identifying survey opportunities that you may be eligible for
through the Third Party MR Companies. We may share information to protect the
rights and property of the Company, our agents, customers
Also, the information may be shared by us in an emergency. This includes
protecting the safety of our employees and agents, our customers
or any other person. We may also share your information with our qualified
specialists to improve your user experience. If you are eligible for a survey
opportunity, the Third Party MR Company will provide your
unique identification number and a survey link to us and we will invite you to
participate in the survey. We will not share your name, email address, or phone
number with the Third Party MR Companies. If you have
any questions about this data sharing or want to opt-out of the data sharing
please contact us at MDforLives
- Surveys .
If you choose to end your membership with MDforLives or to require us to cease
processing your personal data, you may automatically discontinue your membership
by clicking on Unsubscribe after logging-in to MDforLives.
By following the appropriate directions, your record will be marked as “do not
contact”, and you will no longer receive communications from MDforLives. In
addition, you will forfeit any incentive balance that has
not been requested as of the time you opt out. Please allow two to three
business days for processing of this change. As an alternative, you may send an
Email directly to MDforLives
to be removed [for our panellists located in the EU region, please refer to the
e-mail ID provided at the end of this policy]. We will retain your information
for as long as your account is active or as needed to
provide you services. We will retain and use your information as necessary to
comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Security of personal
Borderless Access is an ISO:270001 certified company and we take adequate steps
to help protect your personal information, however you acknowledge that no
company can fully prevent security risks and we do not under
any circumstances represent that the website is free from any harmful elements
including but not limited to viruses, spywares, cancel bots, Trojans and such
application which may be placed on the website without
the knowledge of the Company, however the Company shall take all necessary and
reasonable steps mentioned below to ensure that the website is free from the
above mentioned programs.
In pursuance to the GDPR regulations, we would be taking the below steps to
ensure that your data is safe and secure while it is with us:
pseudonymise and encrypt sensitive & special category of personal data.
maintain ongoing confidentiality, integrity, availability and resilience of
processing systems and services.
- We have
the ability to restore the availability and access to personal data in a
timely manner in the event of a physical or technical incident.
- We have a
dedicated process for regularly testing, assessing and evaluating the
effectiveness of technical and organisational measures for ensuring the
security of the processing your data.
- We have
contracts with third parties to ensure that the same level of protection is
accorded to the data transferred to third countries or international
- In case if
your data is being shared with any third party then you would specifically
be made aware of the names of such third party to whom your data is being
shared after receiving an explicit consent from you.
Where we have given you (or where you have chosen) as password that enables you
to access all or certain parts of our website, you are responsible for keeping
this password confidential. We require you not to share
passwords with anyone.
8. Notification of
the revised policy here and notify you of the same. We suggest that you
this statement. Please note that our rights to use your personally
time the information is used.
Borderless Access does not collect any information from any child without
permission from his/her parents or legal guardian. If Borderless Access learns
that a child under the age of 16 has submitted personally identifiable
information online, in contravention of these measures, Borderless Access will
take all reasonable measures to delete such information from its databases and
to not use such information for any purpose.
Borderless access complies with the privacy
requirements as set forth by the European Union's data protection regulation
GDPR (General data protection regulation) regarding the collection, use and
retention of personal information. Borderless access ensures adherence to
principle listed below.
information is processed lawfully, fairly and in a transparent manner in
relation to the data subjects (“Lawfulness, fairness and transparency”)
Information is collected for specified, explicit and legitimate purpose and
not further processed in a manner that is incompatible with those purpose
information is adequate, relevant and limited to what is necessary in
relation to the purpose for which it is processed (“data minimization”)
Information is accurate and where necessary, kept up to date; every
reasonable step is taken to provide that personal which is inaccurate,
having regard to the purpose for which it is processed, is erased or
without delay (“ccuracy”)
Information is kept in a form which permits identification of data subjects
for no longer that is necessary for the purpose for which personal data is
processed (“storage limitation”)
Information is processed in a manner that ensures appropriate security of
the personal data, including protection against the unauthorized or unlawful
processing and against accidental loss, destruction or damage,
using appropriate technical or organization measures (“Integrity and
As per the GDPR regulations, you will have the
below rights for being a data subject (for the purpose of this clause
you will be defined as an “Individual”)
individual has the rights to receive the personal data concerning him or
her, which he or she has provided to a controller, in a structured, commonly
used and machine-readable format and have rights to transmit
to another controller without hindrance from the controller to which
personal data have been provided.
individual has the rights to object, on ground relating to his or her
particular situation, at any time, to the processing of personal data
concerning him or her including profiling based on those provisions.
The controller shall no longer process personal data unless the controller
demonstrates controlling legitimate grounds for the processing which
override the interests, rights and freedoms of the individual or
for the establishment, exercise or defence of legal claims.
individual has the rights not to be subject to a decision based solely on
automated processing, including profiling, which produces legal effects
concerning him or her or similarly significantly affects him or
individual has rights to obtain from the controller confirmation as to
whether or not personal data concerning him or her is being processed and
where that is the case, access to the personal data and the following
information is provided.
The purpose of the processing.
The categories of personal data concerned.
The recipient or categories of recipient to whom the personal data
has been or will be disclosed, in particular recipients in third
countries or international organization.
Where possible, the envisaged period for which the personal data
will be stored or if not possible, the criteria used to determine
The existence of the rights to request from the controller
rectification or erasure of personal data or restriction of
processing of personal data concerning the data subject or to object
to such processing.
The rights to lodge a complaint with a supervisory authority.
Where person data is not collected from the data source, any
available information as to their source.
individual has the rights to obtain from the controller without undue delay
the rectification of inaccurate personal data concerning him or her.
individual has the rights to obtain from the controller the erasure or
forgotten of personal data concerning him or her without undue delay.
individual has the right to obtain from the controller restriction of
processing in a situation where accuracy of the personal data is contested
by the data subject, the processing is unlawful and data subject
opposes the erasure of the personal data and requests the restriction of
their use instead.
notification of the personal data breaches with serious impact on the
individual privacy will be reported to supervisory authority and the
communication of personal data breach of data subject.
12. Security of
Compliance and cooperation with
We regularly review our compliance with our privacy notice. We also adhere to
regulatory framework including GDPR (General data protection regulation) and
other applicable regulation around private data protection.
When we receive formal written complaints, we will contact the person who made
the complaint to follow-up. We will work with the appropriate regulatory
authorities, including local data protection authorities to resolve
any complaint the personal data that we cannot resolve with data subject
directly. Also, by accessing this Website and its contents, you understand that
data privacy laws may vary across various jurisdictions and
you would be subjected to the laws of the country under which you reside.
have taken great measures to ensure that your visit to www.mdforlives.com is an
excellent one and that your privacy is respected.
If you have any questions, comments or concerns about our privacy practices,
please contact us by email on MDforLives
write to the following address:
Borderless Access Pvt.
Building 2B, Tower 3, 7th Floor,
Vrindavan Tech Village),
Marathalli – Sarjapur Outer Ring
Devarabeesanahalli, Bangalore-560 103.
Borderless Access has a “Data Protection Officer” who is responsible for matters
relating to privacy and data protection. This Data Protection Officer can be
reached at the following address:
Attn: email@example.com [For
our panellists from the EU Region only]