TERMS AND CONDITIONS

MDForLives is a platform designed to engage healthcare professionals, allied healthcare professionals and patients in meaningful market research studies and surveys. It was established by Borderless Access Pvt. Ltd., an award-winning insights solutions company recognized for its digital-first products and agile research capabilities. With a strong emphasis on data-driven decision-making, the platform facilitates valuable research by connecting healthcare professionals, allied healthcare professionals and patients with organizations seeking expert insights.

Participants can access MDForLives through its official website - www.mdforlives.com, as well as the MDForLives Mobile Application, ensuring convenience and seamless participation across devices.

To ensure a transparent and secure experience for all users, the following Terms & Conditions govern participation in the MDForLives website and mobile application. These terms outline the rights, responsibilities, and expectations of all members engaging with the platform.

About MDForLives Mobile Application

The MDForLives App, developed and operated by Borderless Access Pvt. Ltd., is designed to facilitate seamless participation in healthcare research studies and surveys. To maintain the integrity and security of the platform, all users are required to adhere to the Terms & Conditions upon registration. These terms define the rights, responsibilities, and obligations of participants, ensuring a transparent and compliant experience.

As part of its commitment to regulatory compliance and best practices, MDForLives periodically updates the Terms & Conditions to reflect changes in policies, legal requirements, or platform functionalities. Any modifications to these terms will be communicated in advance, and it is the user's responsibility to review the latest version available on the MDForLives website.

During the registration process, users must acknowledge and accept these terms by selecting the consent checkbox. This action signifies a legally binding agreement to comply with all applicable policies and guidelines. Continued participation in surveys, research activities, and other platform offerings is contingent upon adherence to these terms.

Violation of any conditions may result in the suspension or termination of membership.

IF YOU DISAGREE WITH ANY OF THE TERMS & CONDITIONS OR FUTURE MODIFICATIONS, YOUR ONLY COURSE OF ACTION IS TO DISCONTINUE PARTICIPATION IN MDFORLIVES AND TERMINATE YOUR MEMBERSHIP IMMEDIATELY.

Borderless Access Pvt. Ltd. reserves the right to modify or discontinue the MDForLives program, with or without prior notice.

1. Use of the Website and Contractual Agreement

1.1 Definition of Terms

In this Agreement, "you" and "the member" refer to the individual completing the registration process to become a participant in the MDForLives program.

1.2 Compliance

You agree to use the MDForLives website and application strictly in accordance with this Agreement and all applicable laws and regulations.

1.3 Legally Binding Agreement

Your participation in MDForLives surveys and research activities, confirmed by the submission of the required information, constitutes a legally binding agreement governed by these Terms & Conditions and any additional policies established by Borderless Access Pvt. Ltd.

1.4 Membership Activation

Upon completing the registration questionnaire, you will be deemed a member of the MDForLives program.

1.5 Nature of the Agreement

This Agreement constitutes a contract for service provision and does not establish a legal partnership, agency relationship, or employer-employee affiliation between you and Borderless Access Pvt. Ltd.

2. Panel Registration

To access the MDForLives platform and participate in surveys, you are required to register and become a panel member. By registering, you consent to receiving communications from MDForLives related to the platform and its services.

During registration, you must provide accurate, current, and complete details, including:

·       Full Name

·       Email ID

·       Date of Birth

·       Gender

·       Speciality

For Healthcare Professionals (HCPs): Valid Medical License Number and an official Medical License Document as proof of qualification.

For Allied Healthcare Professionals (AHPs): We accept a valid Medical License or LinkedIn Profile URL as proof of qualification.

For Patients: A valid prescription issued by a registered healthcare professional as proof of eligibility.

Once submitted, your details will undergo a verification process. If the information provided is inaccurate, incomplete, or unverifiable, MDForLives reserves the right to reject your registration request.

Panel membership is strictly personal and may only be used by the registered individual. You are prohibited from:

(i) Registering with a pseudonym or impersonating another individual.

(ii) Using a name or credentials belonging to another person without authorization.

(iii) Providing false or misleading information regarding your medical qualifications or prescriptions.

MDForLives reserves the right to refuse or cancel panel membership at its sole discretion. You are responsible for maintaining the confidentiality of your login credentials, and any activity conducted through your account will be considered authorized by you. If you suspect unauthorized access to your account, you must notify MDForLives immediately.

All personal data shared during registration will be processed in accordance with our Privacy Policy.

3. Eligibility Criteria

To ensure a high-quality and compliant research community, individuals seeking membership in MDForLives must meet the following eligibility requirements:

Minimum Age Requirement: Participants must be at least 18 years old at the time of registration. This age criterion ensures that all members have the legal capacity to provide informed consent and engage in market research activities in accordance with applicable laws and regulations.

Residency Requirement: Membership is restricted to legal residents of specific countries where MDForLives operates. Eligible participants must reside in one of the following countries:

·       United States of America (USA)

·       United Kingdom (UK)

·       Canada

·       Germany

·       France

·       Italy

·       India

This geographic limitation ensures compliance with regional legal requirements and facilitates accurate research insights tailored to each market.

Individual Participation Only: MDForLives membership is strictly limited to individuals and is not available to corporations, businesses, or any other non-individual entities. The platform is designed for personal participation, ensuring that healthcare professionals and qualified individuals contribute firsthand insights to market research studies.

Adhering to these eligibility requirements is essential for maintaining the integrity and credibility of the MDForLives community. Failure to meet or maintain these criteria may result in the denial or termination of membership.

4. Payments

Borderless Access Pvt. Ltd. establishes the structure of honoraria and incentive payments for survey participation, including the nature of rewards, the amount payable, and the method of disbursement. The incentive amount varies based on multiple factors, such as the length of the survey, complexity of the study, target audience, and the type of market research conducted. Additionally, all payments are subject to compliance with applicable local regulations governing incentives for survey participation.

Once a study or market research survey is completed, honorarium payments go through a verification and processing phase to ensure data integrity and compliance with research standards. Payments are typically disbursed within 6-7 weeks from the date the survey officially closes. This timeframe allows for:

·       Quality checks to assess the validity and completeness of responses.

·       Verification processes to ensure compliance with survey guidelines.

·       Regulatory adherence based on applicable local requirements.

Important Note: If a participant’s responses do not meet the required quality criteria, including but not limited to inconsistent, incomplete, or fraudulent submissions, the honorarium will not be paid. MDForLives reserves the right to determine response validity and enforce quality control measures.

All honoraria and incentive payments must be redeemed within 12 months from the date of crediting. Failure to claim the amount within this period will result in automatic expiration, irrespective of account activity.

5. Fraud Prevention Measures

To ensure the integrity of the MDForLives platform, the following activities are strictly prohibited and may result in immediate termination of membership:

·       Registering multiple times under different names or email addresses.

·       Attempting to complete the same survey multiple times.

·       Providing false, misleading, or fabricated information during registration or survey participation.

·       Utilizing bots, scripts, or automated methods to participate in surveys.

·       Engaging in any fraudulent activity that manipulates or falsifies survey responses.

Borderless Access Pvt. Ltd. reserves the right to investigate and take necessary actions, including withholding payments and terminating accounts, if fraudulent activity is suspected.

5. Termination

Borderless Access Pvt. Ltd. reserves the right to terminate this Agreement and revoke membership in MDForLives under the following conditions:

·   Immediate Termination for Breach of Agreement: Any violation of the Terms & Conditions, including fraudulent activity, misrepresentation, or any action deemed harmful to the integrity of the platform, may result in immediate termination of membership without prior notice.

·    Termination with Prior Notice: MDForLives may terminate a member’s account for reasons other than a direct breach, providing a 30-day advance notice via email. During this period, members will have the opportunity to address any concerns or withdraw any remaining honoraria before account closure.

·    Termination Due to Inactivity: Membership may be revoked if a participant remains inactive for 12 consecutive months, meaning they have not participated in any surveys or research activities within that period. Prior to termination, members may receive a notification regarding their inactivity.

Member-Initiated Termination

Members have the right to terminate their participation at any time by unsubscribing from MDForLives. Once a termination request is received, account deactivation will be processed within seven business days. Upon termination, access to the platform, including any accumulated incentives that have not been redeemed, may be forfeited.

6. Disclaimer

The materials, content, and resources provided through MDForLives are strictly for informational and educational purposes and should not be interpreted as medical advice, diagnosis, treatment, or a substitute for professional healthcare guidance.

MDForLives or Borderless Access Pvt. Ltd. does not engage in the practice of medicine or provide medical consultations, diagnoses, prescriptions, or treatment recommendations. Any insights, articles, survey data, or other content available on the platform are intended to facilitate research and knowledge-sharing among healthcare professionals and should not be used as a basis for medical decision-making.

Users are strongly encouraged to seek advice from qualified healthcare professionals for any medical concerns, treatments, or diagnoses. MDForLives and Borderless Access Pvt. Ltd. disclaim any liability arising from the use or misuse of the information provided on the platform.

7. Intellectual Property Rights

All intellectual property rights related to the content and materials available on the MDForLives platform remain the exclusive property of Borderless Access Pvt. Ltd. Unauthorized reproduction, modification, distribution, or commercial use of any content is strictly prohibited.

8. Limitation of Liability

 

MDForLives is not responsible for any damages, whether direct, indirect, incidental, punitive, or consequential, arising from the use or inability to use the website, mobile application, or any related services.

This includes, but is not limited to:

·       Technical issues such as server downtime, software bugs, data transmission errors, or disruptions in access to the platform.

·       Loss of data, earnings, or incentives due to system malfunctions, unauthorized account access, or termination of membership.

·       Errors or inaccuracies in survey content, research findings, or any other information provided through the platform.

·       Third-party actions, including cyber-attacks, hacking, or unauthorized data breaches affecting the MDForLives website or app.

·       User dissatisfaction with survey incentives, honoraria processing times, or any modifications to the platform’s services.

Participation in MDForLives is voluntary, and users agree that the platform does not guarantee uninterrupted service, error-free functionality, or the accuracy of information provided. To the extent allowed by law, MDForLives disclaims all warranties, whether express or implied, including suitability for a specific purpose.

9. Amendments to the Terms & Conditions

MDForLives reserves the right to update, modify, or amend these Terms & Conditions at its discretion. Changes may be made to reflect updates in policies, regulatory requirements, technological advancements, or service enhancements.

Whenever modifications occur, MDForLives will make reasonable efforts to notify users, which may include updates via email, in-app notifications, or announcements on the website. However, it remains the user's responsibility to review the latest version of the Terms & Conditions periodically.

Continued use of the MDForLives website, mobile application, or participation in surveys after any updates take effect will be considered acceptance of the revised terms. If a user does not agree with the changes, they may discontinue their participation and request account termination.

10. Governing Law and Jurisdiction

This Agreement shall be governed and construed in accordance with the laws of India. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of India.

Last Updated: February 1st, 2025.